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Returns and Exchanges

We at Peter Millar would like for you to be entirely satisfied with your purchase. We will gladly accept a return or exchange of items that are in new condition with original tags. Items eligible for return or exchange cannot be washed, worn, or altered. Please note that we are unable to accept returns of items purchased from Peter Millar stores or third-party retailers (Nordstrom, Neiman Marcus, golf shops, or specialty retail stores). Additionally, for reasons of health & hygiene safety we are unable to exchange or refund underwear or swimwear items once purchased unless the items are of unsatisfactory quality or unfit for purpose.

Full Price Merchandise must be returned or exchanged within 60 days of the order date to be eligible for a refund or exchange. The refund will be applied to the original method of payment.

Sale-Price Merchandise must be returned or exchanged within 30 days of the order date to be eligible for a refund or exchange. The refund will be applied to the original method of payment.

Custom embroidered items are not eligible for returns or exchanges.


How to Return or Exchange Items:

  • On your packing slip included with your shipment, note the item(s) that you are returning
  • Check the box for the reason why
  • Include your completed packing slip within your return shipment
  • Affix the pre-paid FedEx return label to the outside of your box & drop off at any FedEx location
  • If you have misplaced your return label simply mail your return, using the shipping method of your choice, to the following address:

Peter Millar – Web Returns

Unit 3, Dunfermline Ct.

Kingston

Milton Keynes

MK10 OBY


Defective Items:

If the item you received was defective, please contact a Peter Millar Customer Care Representative at + 44 (0) 1908 048171 or concierge@petermillar.co.uk.

If you’ve lost your return form and wish to make a return, please download and print a return form by clicking here.